Training FAQs

Below are questions frequently asked about training:

Full course outlines with course content, dates, fees and registration details are available on our website. If you would like to know more please contact training: 02 9264 2000.
Courses are presented by highly qualified and experienced trainers who have a practical and very ‘down to earth’ approach to the development of business skills in varying areas.
If you are not sure which course to book after looking at the course outlines, contact us and we will assist you to find the right course to suit your needs.
All course bookings need to be in writing.
To book a course, either register online or print the registration form and forward the completed form to us by fax on: 02 9264 5699 OR email at: [email protected]
A course confirmation and tax invoice will be emailed and posted to the person who booked the course. If you have not received notification within five business days, please contact AFEI.
Payment is required prior to the starting date of the course and can be made by cheque, credit card or EFT.
A tax invoice will be issued for each booking.
Transfer requests and cancellation notifications must be received in writing by either email: [email protected] or fax: 02 9264 5699 at least seven (7) days prior to the commencement date of the course. Participants who do not attend courses due to changes in circumstances including injury, illness or work commitments are not entitled to a transfer or refund. Only one course transfer date is permitted. Note: registered participants can be substituted for an alternate attendee if the original attendee is unable to attend.

AFEI reserves the right to cancel any course due to low registration numbers. Notification of course cancellation will be given at least seven (7) days prior to the commencment date of the course.

If a course participant misses any day of a course the day may be made up at a later course at a pro-rata course fee.

Course fees include morning and afternoon teas, light lunch (not for 1/2 day courses), course notes, pen, notepad For some courses you may be asked to bring relevant materials from your own workplace.
All courses can be run for your business on your site or ours (depending on room availability). A minimum of 5-6 participants is usually required. Prices and further details are available by contacting Training Services.
Members of AFEI receive a generous discount on the course price. Each course outline lists the member and non-member rate for courses.
If you are an eligible employer, joining AFEI is easy, simply contact Member Services on 02 9264 2000 for details.
Participants are to email: [email protected] any special dietary requirements at least seven (7) days prior to the commencement date of the course