• 13 February 2020
     13 February 2020
     9:00 am - 4:30 pm
  • 6 April 2020
     6 April 2020
     9:00 am - 4:30 pm
  • 9 July 2020
     9 July 2020
     9:00 am - 4:30 pm
  • 10 September 2020
     10 September 2020
     9:00 am - 4:30 pm
  • 10 November 2020
     10 November 2020
     9:00 am - 4:30 pm


This course will provide information and competencies required to manage and lead teams in organisations. The competencies include those associated with implementing performance management, leadership, building commitment within the team and analysing and evaluating the effectiveness of the team. There will be appropriate case studies and examples provided.

Who should attend

Supervisors, team leaders, frontline managers and those who have responsibility for the work of others.

Course Content

Topics covered include:

  • Establishing team goals and outcomes
  • Assessing the teams strengths and weaknesses
  • Team performance management
  • Team time management
  • Getting the team to work as a team
  • Managing difficult teams and difficult team situations
  • Team motivation
  • Developing skills

Learning Outcomes

On completion, participants should be able to:

  • Set goals and targets
  • Plan the day-to-day operational activities of a team
  • Work with a team to establish daily, weekly and monthly goals and targets for individuals and the group
  • Effectively make the best use of a team’s time
  • Identify opportunities for improved productivity and use them
  • Make effective decisions and solve problems more efficiently

Interested in this course? You may also be interested in Supervision and Team Leading A: Managing the Individual


A Certificate of Attendance will be issued at the completion of the course.

Duration & Venue

Duration:  One Day: 9.00am – 4.30pm
Venue:      AFEI, Level 2, 97-99 Bathurst Street, Sydney NSW 2000

Fee (GST Free)

Member Fee:          AUD $350
Non Member Fee:  AUD $395

Other Details

Fee includes morning and afternoon tea, light lunch and course materials.

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