• 28 February 2019
    28 February 2019
    9:00 am - 4:30 pm
  • 29 March 2019
    29 March 2019
    9:00 am - 4:30 pm
  • 30 April 2019
    30 April 2019
    9:00 am - 4:30 pm
  • 30 May 2019
    30 May 2019
    9:00 am - 4:30 pm
  • 27 June 2019
    27 June 2019
    9:00 am - 4:30 pm
  • 25 July 2019
    25 July 2019
    9:00 am - 4:30 pm
  • 29 August 2019
    29 August 2019
    9:00 am - 4:30 pm
  • 26 September 2019
    26 September 2019
    9:00 am - 4:30 pm
  • 31 October 2019
    31 October 2019
    9:00 am - 4:30 pm
  • 28 November 2019
    28 November 2019
    9:00 am - 4:30 pm

Overview

This course will provide knowledge and skills to effectively manage staff within the policies, requirements and goals of the organisation in a way that ensures accountability, alignment and as much motivation as possible. The course includes examples and case studies that participants can adapt back into their own workplace.

Who should attend

Supervisors, team leaders, frontline managers and those who have responsibility for the work of others.

Content

Topics covered include:

  • The framework for managing people
  • Managing yourself to manage others
  • Day-to-day staff management – situation analysis
  • Managing different personalities
  • Managing difficult people
  • Review and ideas

Learning Outcomes

On completion, participants should be able to:

  • Understand the elements which are necessary to manage staff
  • Identify the key factors which will assist motivating and managing staff
  • Develop skills and tools to manage staff on a day-to-day basis
  • Appreciate how to work with different personalities
  • Have an understanding of how to manage difficult staff

Interested in this course? You may also be interested in Supervision and Team Leading B: Managing the Team

Award

A Certificate of Attendance will be issued at the completion of the course.

Duration & Venue

Duration: One Day: 9.00am – 4.30pm Venue: AFEI, Level 2, 97-99 Bathurst Street, Sydney NSW 2000

Fee (GST Free)

Member Fee: AUD $350 Non Member Fee: AUD $395

Other Details

Fee includes morning and afternoon tea, light lunch and course materials.

Price Qty
28 Feb 2019 (Non-Member) $395.00 (AUD)  
29 Mar 2019 (Non-Member) $395.00 (AUD)  
30 Apr 2019 (Non-Member) $395.00 (AUD)  
30 May 2019 (Members) $350.00 (AUD)  
30 May 2019 (Non-Member) $395.00 (AUD)  
27 June 2019 (Members) $350.00 (AUD)  
27 June 2019 (Non-Member) $395.00 (AUD)  
25 July 2019 (Non-Member) $395.00 (AUD)  
29 Aug 2019 (Non-Member) $395.00 (AUD)  
26 Sept 2019 (Non-Member) $395.00 (AUD)  
31 Oct 2019 (Non-Member) $395.00 (AUD)  
28 Nov 2019 (Non-Member) $395.00 (AUD)