• No dates
    6 December 2018
    4:35 pm
This workshop is available for presentation on-site at your premises.
Please contact AFEI Training Services for a quotation. 


Influencing and persuasion are key skills everyone needs in today’s work environment. Whether you are communicating with peers, customers, team members, your manager or other, you need to be able to present your thoughts and ideas in an effective persuasive manner. Leaning how to effectively influence others in the workplace can be extremely beneficial.

Who should attend

Anyone who wants to become more confident in influencing and persuading others will benefit from attending this workshop. Note: This workshop is focussed more on one-on-one techniques rather than group presentation techniques.


Topics covered include:

  • What is influencing? and what is the difference between influencing, persuasion and manipulation?
  • What influencing models there are
  • What you can influence — understanding the Circle of Concern
  • How influence works
  • What are the key components?
  • How to develop trust
  • What’s your style
  • Influencing in action
  • Understanding the person/people you are seeking to influence

Learning Outcomes

On completion, participants should be able to:

  • Understand the key theories of influence and persuasion
  • Communicate in a more persuasive manner with colleagues and individuals from outside your organisation
  • Apply communication techniques to improve the capacity to influence
  • Become a more active listener and use enhanced persuasion skills to act as an opinion shaper
  • Understand different persuasion techniques
  • Apply principles of influence to your day-to-day communication
  • Identify your own preferred influencing style and use it to encourage others to change
  • Use positive influence more effectively
  • Communicate more effectively with different personalities


A Certificate of Attendance will be issued at the completion of the workshop.


Duration: One Day: 9.00am- 4.30pm

Fee (GST Free)

Please contact AFEI Training Services on 02 9264 2000 for a quotation for this on-site workshop.  There is a maximum of 15 attendees at any one session of this workshop.


There are no dates currently scheduled for this course. Please contact AFEI to express your interest or to arrange private/on-site training.