• Dubbo:
    25 May 2018
    1:00 pm - 4:30 pm
  • Wollongong:
    6 June 2018
    1:00 pm - 4:30 pm
  • Springwood:
    18 June 2018
    9:30 am - 12:30 pm
  • Newcastle:
    19 June 2018
    1:00 pm - 4:30 pm


This half-day workshop will provide information and competencies designed to ensure members of a team work together effectively with a client and organisation focus. The competencies include those associated with implementing performance management, leadership, building commitment within the team and analysing and evaluating the effectiveness of the team. There will be appropriate case studies and examples.

Methods used to acquire skills

Course notes, group workshop, video, practical exercises, case studies.


Ray Bennett has over two decades of experience researching, consulting and training managers and team leaders across Australia. He has advised organisations on strategies for managing teams and offsite teams in remote and regional Australia.

Who should attend

Members of a work team.

Workshop Topics:

  • What makes a strong and effective team
  • The team cycle – how teams get it right and get it wrong
  • Managing working relationships – managing personality and other team differences
  • Personality, Emotional Intelligence and other processes to build a team
  • Managing change
  • Diversity, inclusion and tolerance in a team.


On completion, participants should be able to:

  • Describe an effective team and team member.
  • Understand the importance of team work.
  • Identify what limits their own and the team’s effectiveness.
  • Communicate in diverse and inclusive teams.
  • Work with a team to establish daily, weekly & monthly goals & targets for individuals and the group.
  • Effectively make the best use the team’s and your time.
  • Identify opportunities for improved client service and operations.
  • Make effective decisions and solve problems in a team environment.


A Certificate of Attendance will be issued at the completion of the workshop.

Duration & Venue

Duration:  Half Day: 9.30am – 12.30pm  OR  1.00pm – 4.30pm
Venue:       Springwood, Newcastle, Wollongong, Dubbo – Details of actual venue will be forwarded
                   with Registration Confirmation

Fee (GST Free)

Member Fee:          AUD $170
Non Member Fee:  AUD $190

Other Details

Fee includes morning tea/afternoon tea and course materials.

There are no dates currently scheduled for this course. Please contact AFEI to express your interest or to arrange private/on-site training.