• 5 July 2019
     5 July 2019
     9:00 am - 4:30 pm
  • 24 October 2019
     24 October 2019
     9:00 am - 4:30 pm


This course is designed to provide participants with the competencies and skills to manage a changing work environment in a productive and positive way. Methods of acquiring skills will include course notes, group workshop, video, practical exercises and case studies.

Who should attend

Designed for managers and team leaders who are preparing the team or are in the middle of significant changes that affect the workload, skills requirements and motivation of team members.

Course Content

Topics covered include:

  • Change and the individual and team
  • Team leadership style in times of change
  • Communication for change
  • Positive and negative attitudes to change
  • Strategies for facilitating and managing positive and negative attitudes to change
  • Managing the difficult team member through the change process
  • Managing the team through a challenging change process
  • Case studies and examples of effective change

Learning Outcomes

On completion, participants should have the ability to:

  • Define and identify the effects of change on individuals and the team
  • Explain how positive and negative attitudes to change can develop
  • Define a leadership style and methods to enhance the positive aspects of change
  • Communicate with team members to assist the process of change
  • Manage work time to cope with the impact of change
  • Use work systems to facilitate change
  • Develop a strategy for managing change
  • Understand the impact on the culture of the team when facilitating effective change
  • Work with clear strategies to assist individuals and teams to manage change effectively
  • Manage the difficult team member in a period of change


A Certificate of Attendance will be issued at the completion of the course.

Duration & Venue

Duration: One Day: 9.00am – 4.30pm
Venue:      AFEI, Level 2, 97-99 Bathurst Street, Sydney NSW 2000

Fee (GST Free)

Member Fee:           AUD $350
Non Member Fee:  AUD $395

Other Details

Fee includes morning and afternoon tea, light lunch and course materials.

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