• 23 March 2020
     23 March 2020
     9:00 am - 4:30 pm
  • 9 September 2020
     9 September 2020
     9:00 am - 4:30 pm
  • Archived Event
     15 November 2019
     2:40 pm


Strong effective relationships are the key to any successful work environment.  Constantly having to deal with relationships that are not working well is time consuming, frustrating and demoralising, not to mention costly.  This course looks at the skills that help build effective workplace relationships.

Who should attend

Managers, supervisors, team leaders and employees


  • What are the aspects that make a successful work relationship?
  • How to become someone people trust and have confidence in
  • How to influence effectively
  • How to build strong, open communication
  • Being a role model
  • Understand, respect and work successfully with different styles
  • How to be part of building an effective team
  • Giving feedback in a constructive manner
  • Problem solving
  • How to work through differences

Learning Outcomes

On completion, participants should be able to:

  • Identify the elements that make up a successful work relationship
  • Know how to be a better role model in a leadership role
  • Know how to build trust
  • Better communicate and influence others
  • Identify how to problem solve and take steps to resolve issues


A Certificate of attendance will be issued at the completion of the course.

Duration & Venue

Duration: One day: 9.00am – 4.30pm
Venue:       AFEI, Level 2, 97-99 Bathurst Street, Sydney NSW 2000

Fee (GST Free)

Fee Member:           AUD $360
Fee Non Member:  AUD $410

Other Details

Fee includes morning and afternoon tea, light lunch and course materials.

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There are no dates currently scheduled for this course. Please contact AFEI to express your interest or to arrange private/on-site training.