This one day course will provide knowledge and skills for understanding and improving the ability of team leaders and others to communicate effectively with their team, their managers and their stakeholders.This course will focus on using communication to motivate and coach.  It includes examples and case studies that participants can adapt back in their own workplace.

Designed For

Supervisors, team leaders, frontline managers and those who have responsibility for the work of others.

Content

This one day course will provide knowledge and skills for understanding and improving the ability of team leaders to identify and achieve the most efficient and cost effective way of managing the team and its resources. It includes examples and case studies that participants can adapt back in their workplace.

Designed For

Supervisors, team leaders, frontline managers and those who have responsibility for the work of others.

Content

This one day course will provide knowledge and skills for understanding and improving the work behaviour and work of team members who create work behaviour problems. The course includes examples and case studies that participants can adapt back in their own workplace.

Designed For

Supervisors, team leaders, frontline managers and those who have responsibility for the work of others. 

Units of Competency
Implement Operational Plan BSBMGT402A                                                                        
Manage Operational Plan BSBMGT515A