PERSONAL INFLUENCE SKILLS

How do you influence people and get results from people who don’t work for you? The ability to win respect, influence people and cultivate cooperation is an essential business skill. So how do you become an effective influencer and maintain and build beneficial relationships? This course is designed for people who want to build better work relationships and increase productivity through effective communication and relationship management. In this course you will focus on the key elements of influencing others using personal power, persuasion and negotiation.

Designed For

Anyone whose role requires them to influence others such as peers, stakeholders, senior management and team members.  Attendees may include managers, team leaders, supervisors, team members and project or change managers

Content

• What is power?
• Influencing and style
• The Laws of Reciprocity and Relationships
• Persuasion and Communication
• Conflict and Negotiation

Award

A Certificate of Attendance will be issued at the completion of the course.

Learning Outcomes

On completion of this course participants will be able to:

• Identify key skills involved in influencing
• Know how to build better relationships
• Know the key elements of persuasion
• Adapt to different people and situations
• Understand and use reciprocity
• Basic approaches to conflicting ideas and styles
• How to build win-win
• Use negotiation techniques successfully
• Use more effective communication skills to influence successfully

Duration of Course

One Day 9.00am - 4.30pm

Course Fee (GST Free)

Fee Member AUD $360
Fee Non Member AUD $410

Course Venue

AFEI
Level 2, 97-99 Bathurst St
Sydney   NSW   2000

Other Details

Fee includes morning & afternoon tea, light lunch and course materials.

Course ID Date(s)