COACHING AND MENTORING

Achievement of results in any organisation is through the individual achievements of its people. One of the key qualities of being an effective manager or supervisor is the ability to coach effectively. Managers need to be proactive in improving performance of their employees, hence they need to know when and how to apply coaching and mentoring skills. This workshop will help you develop those skills.

Designed For

Managers, Supervisors, Employees who coach and support others to improve and sustain their performance

Content

  • What is coaching
  • The difference between coaching, mentoring and counselling
  • When to use coaching
  • Coaching process
  • Coaching skills
  • Effective Feedback
  • Dealing with Challenges
  • Common mistakes

Award

A Certificate of Attendance will be issued at the completion of the course.

Learning Outcomes

On completion of this course participants should be able to:

  • use the key skills for successful coaching
  • understand the process of coaching
  • plan and prepare effectively for successful coaching
  • give constructive useful feedback
  • run an effective coaching session or series of sessions

Duration of Course

One Day 9.00am - 4.30pm

Course Fee (GST Free)

Fee Member AUD $360
Fee Non Member AUD $410

Other Details

Fee includes morning & afternoon teas, light lunch and course materials.

 

Course ID Date(s)

1010/1118 Oct 2010

Price: $410.00
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